Legal & Privacy Policy

Pure Piercing
9 Royal Exchange, Manchester, M2 7EA
Email: fi@purepiercing.com
Phone: 07495 64072
Website: www.purepiercing.com
Last Updated: 12th Feb, 2026

1. Introduction

Pure Piercing is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, book an appointment, purchase services, or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Pure Piercing specialises exclusively in professional body piercing services across our UK studios. For the purposes of data protection law, Pure Piercing is the Data Controller responsible for your personal data. If you have any questions about this Privacy Policy or your personal data, you can contact us at:

fi@purepiercing.com
9 Royal Exchange, Manchester, M2 7EA

3. What Personal Data We Collect

We may collect and process the following types of personal information:

a) Information You Provide Directly

• Full name
• Email address
• Telephone number
• Billing details
• Appointment details
• Date of birth (for age verification)
• Parent/guardian details and ID (for under 18s consent)
• Medical questionnaire responses (where required for safe piercing procedures)
• Signed consent forms
• Any information submitted via contact forms or email

b) Booking & Payment Information

When you book an appointment through our online booking system (Setmore), you may receive confirmations, reminders, and receipts via email and SMS. Payment details are processed securely via third-party payment providers. We do not store full card details.

c) In-Store Information

• Proof of age identification
• Signed consent forms
• Records relating to piercing procedures
• Aftercare documentation

d) Website Usage Data

We may collect limited technical information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies (see Section 9)

4. How We Use Your Personal Data

We use your personal data to:

• Process and manage bookings
• Verify age and consent eligibility
• Provide safe piercing services
• Communicate appointment confirmations and reminders
• Respond to enquiries
• Maintain internal records
• Comply with legal and regulatory obligations
• Improve our website and customer experience
• Prevent fraud and ensure studio safety

We only collect data that is necessary for legitimate business purposes and safe service delivery.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to fulfil appointment bookings and services.
• Legal obligation – to comply with health, safety, and age verification requirements.
• Legitimate interests – to operate and improve our business.
• Consent – where required, particularly for marketing communications (if introduced in future).

Medical questionnaire information is collected strictly for health and safety purposes to ensure it is safe for you to receive a piercing.

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share limited data with trusted third parties where necessary, including:

• Online booking platform (Setmore)
• Payment processing providers
• IT and website hosting providers (e.g., IONOS)
• Professional advisers (where legally required)

All third parties are required to process data securely and in accordance with UK data protection laws.

7. Data Retention

We retain personal data only for as long as necessary.

• Consent forms and procedure records may be retained for legal and insurance purposes.
• Booking and transaction records are retained for accounting and tax compliance.
• Medical questionnaire information is retained only as required for safety and legal obligations.

When data is no longer required, it is securely deleted or destroyed.

8. Data Security

Pure Piercing takes appropriate technical and organisational measures to protect your personal data, including:

• Secure digital systems
• Password-protected devices
• Restricted staff access
• Secure disposal of physical documents
• SSL encryption on our website

While we take all reasonable steps to protect your information, no online transmission can be guaranteed to be completely secure.

9. Cookies

Our website may use cookies to enhance user experience and analyse site traffic. Cookies are small text files placed on your device to:

• Enable website functionality
• Analyse visitor behaviour
• Improve performance

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

10. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access – Request a copy of your personal data.
• Right to rectification – Request correction of inaccurate data.
• Right to erasure – Request deletion of your data (where legally permitted).
• Right to restrict processing – Limit how we use your data.
• Right to object – Object to certain types of processing.
• Right to data portability – Request transfer of your data.

To exercise any of these rights, please contact us at fi@purepiercing.com. We may require proof of identity before processing certain requests.

11. Age & Consent Information

Because piercing services involve age restrictions, we collect and verify identification where required. For individuals under 18, we collect parent or guardian details and written consent, including valid photo ID copies where necessary. This information is collected strictly for legal compliance and safeguarding purposes.

12. Marketing Communications

Pure Piercing does not currently operate a mailing list. If this changes in the future, we will only send marketing communications where you have provided explicit consent. You will always have the option to unsubscribe.

13. Third-Party Links

Our website may include links to social media platforms such as Instagram (@pure.piercing). Clicking these links may allow third parties to collect data about you. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website.